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How to Retrieve Text Messages from Broken Samsung Galaxy

Two days ago, I dropped my Galaxy S5 and cracked the screen, but later I found that my Samsung Galaxy S5 screen touch can not be used. I can’t unlock the phone since the screen doesn’t work. And I want to get all data back on my S5 device. Is there any other way to get the files off my old Galaxy S5 with disable touchscreen?
— Amy

I broke my Galaxy S4 screen due to carelessness. When I tried to turn it on the screen was completely black. The phone still vibrates and lights up when I get a message or turn it on but the screen remains black. I decide to buy a new Samsung S7, and want to know if I can access and recover messages on my black screen Galaxy S4.
— Mike

Last week, my Samsung Galaxy S6 smart phone fell into the swimming pool. Is there anyway to service it or at least to save the data (such photo, notes, contact), especially text messages. They are very important that I need to get them back. How can I recover lost SMS from my water damaged Samsung, running on Android OS system?
— Bill

Are you suffering with the same problem as the above guy and have no ideal about how to rescue the important text messages from broken Samsung? Aside from making phone calls, sending text messages is another basic function of mobile phone. Losing text messages must be a big headache for Samsung users. What’s worse, you are unable to directly take them out of a broken Samsung phone. To access and recover them completely, you must rely on a recovery tool.

Recover the Missing Messages from Broken Samsung S7/S6/S5/S4

Samsung Data Recovery, which is a professional data recovery program to help you retrieve SMS from broken Samsung Galaxy, for example your Samsung device is stuck on black/broken screen, suffer from water damaged, can not enter the system, device touch screen can not be used and so on. Besides messages, the program also supports to restore deleted or lost contacts, pictures, call history, WhatsApp chat history, calendar and more, no matter they are saved in the external SD card or internal memory.

By the way, this program is compatible with all Samsung Galaxy phones:
Samsung Galaxy S7/S6/S5/S4/S3/S, Samsung Galaxy Note III, Samsung Galaxy Note II, Samsung Galaxy Note, Samsung Galaxy S3 Mini, Samsung Galaxy Ace, Samsung Galaxy Y, Samsung Epic, Samsung Galaxy Grand, etc.

Part 1. Directly Retrieve Text Messages from Broken Samsung Device

Step 1.Run Samsung Data Recovery on Computer

After downloading and running Samsung Data Recovery on your computer then you need to select the “Recover data from broken phone” option. After that, you need to connect your broken Samsung phone to computer with an USB cable and click “scan it” button.

retrieve text messages from broken samsung

Step 2.Select the File Types to Recover

Now you need to select the files you need to recover from broken Samsung device. If you just want to restore SMS on your broken Samsung phone, you can tick “Contacts” and click “Next”.

recover text messages from broken samsung

Step 3.Select the Fault Type

Before recovering your text messages on broken Samsung device, there are two options to choose from the system-“touch cannot to used or cannot enter the system”, another is “Black screen (or the screen is broken)”. You need to choose the appropriate one depends on your phone.

retrieve sms from broken Samsung Galaxy Note 4/S5/S4

After that, you have to select the proper version of Samsung as well as the exact model you are using.

retrieve text messages from broken samsung

Step 4.Enter the Download Mode on Broken Samsung Device

Now you can follow the guide to get your broken Samsung device into Download mode:
1.Power off your device.
2.Press the Volume down button, Home and Power button at the same time.
3.Press the Volume up button to enter Download mode.

restore text messages from broken samsung

Step 5.Analysis of Broken Samsung Phone

In this step, the software will start downloading “recovery package”, it will take you a few minutes, please wait patiently.

retrieve SMSfrom broken samsung

Step 6.Recover SMS from Broken Samsung Phone

When the downloading is finished, the selected data from broken Samsung will be list. Now you can preview and select the data you want to recover and tap on the “Recover” button at the bottom right of the interface to export them to computer.

retrieve text messages from broken samsung

Free download the All-in-one Android data recovery and try to extract files fron your damaged Samsung phone!

Part 2. Recover SMS from Broken Samsung via Samsung’s Find My Mobile

Besides Samsung Data Recovery program, you can also recover text messages from broken Samsung via Samsung Kies. If you Samsung phone screen is not locked, you can access your data directly, in contrast, you need to use Samsung’s Find My Mobile app to unlock your device and recover lost SMS from broken Samsung phone.

Step 1.Log in Find My Mobile Service

First of all, log in to Find My Mobile with your Samsung account and password.

recover sms from broken samsung

Step 2.Unlock Your Broken Samsung Phone

Next, select “Unlock My Screen” to unlock your Samsung Galaxy mobile phone, after a while, your broken Samsung device will be unlocked and you can access you data. It is necessary for you to back up your broken Samsung data with Samsung Kies if you haven’t backup in Find My Mobile Service.

recover sms from broken samsung

Step 3.Recover SMS from Broken Samsung Galaxy

Now, you can use Samsung Kies to extract text messages from the broken Galaxy S7/S6/S5. Download,install and launch the Samsung Kies on PC/Mac,and connect your device to PC via an USB cable. At last, you can recover text messages you need from broken Samsung phone to your computer via Samsung Kies.

Read More:

How to Recover Files from Broken Android Phone

Samsung Data Recovery When Touch Screen Cannot Be Used

How to Recover Contacts and SMS from Samsung with Broken Screen

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