“Hello, my Samsung Galaxy S5’s touch screen is not responding. When I touched it but nothing happens. I tried restarting but the problem still exists. I can not unlock the screen and use the my Samsung phone. There are many contacts, sms, photos stored on my Samsung mobile phone and I really want to get them back. What can I do to get my data out?”
The use of touchscreen device have become so paramount nowadays, and you would notice that 80% of touchscreen users are Android OS users. Unresponsive touch screen maybe take place in the smart phones that come with touch screen. Maybe your Samsung Galaxy S5 screen locking/managing applications make your S5 touchscreen unresponsive. In that case you need to restart your Samsung device. If it does not work, here I will mention a direct way to fix this problem and you can follow them one by one to solve the issue.
While your Samsung Galaxy screen problem can be caused by several reasons, there are an equal number of ways to counter them. Broken Samsung Data Recovery software empowers you recover files from Samsung Galaxy S7/S6/S5/S4 with disable touch screen, as well as broken, black screen, water damaged Samsung device. All files like contacts, text messages, pictures, videos, call history, WhatsApp chat history, etc are accessible and recoverable. Moreover, this program works well in Samsung Galaxy phone, including Samsung Galaxy Note 6/5/4/3, Galaxy Ace, Galaxy A9/A8/A7, Galaxy S7/S6/S5/S4/S3, Galaxy Nexus and other Samsung device.
Step 1.Launch Samsung Data Recovery on Computer
At the beginning, you need to click on the above icon to download and install software then launch Samsung Data Recovery on your computer, you will get the interface as below. Then, connect your Samsung Galaxy phone to PC.
Step 2.Choose Data to Scan
After that, you need to find “Recover data from broken phone” at the bottom of the interface. Then click “Scan it”. A moment later, tick the box in front of the data you’d like to recover, like “Gallery”,”Contacts”, “Messages” “Call History” and so on.
Step 3.Pick the Fault Type of Your Samsung Phone
Here, you need to choose the “Touch screen cannot be used or cannot enter the system” option.
Then, select your Samsung device model in the window and click on “Next” button.
Step 4.Enter Galaxy Phone into Download Mode
For Samsung phone which touch screen can’t be used, you can follow the guide shown in the program’s interface to get your device into “Download Mode” : Power off your device > Press the volume down, Home and Power button at the same at the same time > Press the volume up button to enter “Download Mode”.
Step 5.Analyze Touch Screen Broken/Unresponsive Phone
Once you entered the “Download mode”, the software will start downloading recovery package. When the downloading process is finished, your contacts, sms, photos, videos, call logs stored in the Samsung phone will be scanned out.
Step 6.Retrieve Files from Samsung Galaxy with Disable Touch Screen
Preview data in the result list. Then mark the items you would like to get back and hit “Recover” to recover everything from Samsung.
Useful Tips to Protect Your Samsung Galaxy:
1.Make sure you read reviews before downloading any apps. It is a great way to access if it will cause any trouble for your Samsung Galaxy. The best way to do this is to filter the reviews according to the reviewers who are using the same device.
2.Do not overcharge the battery – this will heightened the probability of overheating the phone which could cause damages on your phone’s components.
3.Try not to play games that have heavy graphics too much as this will stretch the capabilities of your device.
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