“Fed up with massive data in my Samsung Galaxy S7 running Android 6.0, I drooped my Samsung Galaxy S6 into the floor, the entire screen is cracked and turned black. I lost a few vital call history which wasn’t backed up. How can I get them back? Is it possible to recover call history from Samsung Galaxy with black screen?”
Dropping your Samsung phone on floor then your Samsung screen is broken or turns black might be the most common case in point. Many Samsung users must ever be stuck in black screen problem in daily life. Any possible factors such as a malfunctioning app, system malware or a hardware problem may trigger the issue. When you are stuck in such awkward situation, all you want is to recover those call history from your black screen Samsung Galaxy device.
If you’re going to recover call logs from Samsung Galaxy S7/S6/S5/S4/Note 5/Note 4, Galaxy A9/A7/A5/J7/J5/J3, etc. with black screen, this article is your best chance. Samsung Broken Data Recovery is created to recover call history from Samsung Galaxy with black screen, as well as other files like contacts, text messages, photos, videos, WhatsApp messages, etc. Even though your Samsung phone cannot be turned on, your Samsung device screen is broken or turns black/blue, your device suffers from water damaged or the touch screen is unusable completely, the program can make the data accessible and recoverable.
Step 1.Start the Program on your PC/Mac
Launch Samsung Broken Data Recovery after downloading and installation. Then, connect your Galaxy phone to PC or Mac. You’ll see the window shown in the picture below and click “Android Broken Data Recovery” option.
Step 2.Choose File Types
Next, select file types you want to recover from Galaxy phone. Call History, Contacts, Messaging, WhatsApp messages & attachments, Gallery, Audio, Videos and Documents are supported to retrieve. You can select what you need.
Step 3.Select Phone Fault Type and Phone Model
You need to choose the fault type of your phone in this step. One is “Touch cannot be used or cannot enter the system” while another is “Black screen or broken screen”. Here you should select the right mode.
After that, select your phone name and model in the next window and click “Next” button to continue.
Step 4.Enter Download Mode
Here you need to enable your Samsung phone into download mode so that program could access and analyze your device. Just do it by following the instructions displayed on the software interface.
Step 5.Analyze Your Black Screen Samsung
Samsung Broken Data Recovery will automatically analyze the phone after detection, including call logs, messages, contacts, photos, whatsapp history and more.
Step 6.Preview and Recover Call History from Black Screen Samsung
After the scanning, all the data will be displayed on a well-organized lists on the left. Your an directly preview the resulting data and select the call logs you would like to recover. Click “Recover” button to extract data to your computer.
This application will work, not just on your damaged Samsung phone, but also on your crashed phone, locked device, virus-attacked unit and also in instances of black screen and when the phone is not responding. In addition, it can also backup Samsung Galaxy data on the computer. Just have a try now.
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