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How to Backup Data on Galaxy Note 7 before Exchanging it for Recall

Let’s start with the bad news: Samsung has announced a global recall of the Galaxy Note 7. On the latest Wednesday aircraft phone explosion, “If it’s a repaired cell phone and I smoke in the passenger’s pocket, I think there’s a second recall,” said Pamela Gilbert, former executive director of the Consumer Safety Council”. No matter the first recall or the second recall, what steps should you take to protect important data on your Galaxy Note 7 before you exchange or return it for recall?


Unless you want to risk your phone’s battery catching fire, you’ll need to return or exchange it. If you’re going to return your Note 7 device, you probably want to keep a few things stored on it. Besides the obvious – things like your address book or email – you likely have contacts, phone numbers, messages, WhatsApp chat history, pictures, music, and other important files on Note 7. You don’t have to lose them after Samsung’s recall.

Here is an strongly recommendation for those who are going to return their Galaxy Note 7 device. Before you exchange your Note 7 to Samsung or a wireless carrier, make sure you have a recent backup of your device. And you absolutely should do that, because it’s always better to be safe than sorry. After backing up, you can restore all backup files stored on computer to your Galaxy S7,S6, J7, A9/A8, HuaWei P9/P8, Nexus 6/5, Oppo R9/R7, the latest Google Pixel/Pixel XL or other Android phone once you lost or deleted contacts, messages, images, videos, call logs, WhatsApp messages, etc by accident, or your Note 7 is broken, lost or stolen.

Completely erase everything and settings on Galaxy Note7 data before returning is extremely necessary. Prevent important information being leaked, and protect your personal and property safety. Here we’ll be explaining how to backup and save all data from Note 7 to computer, then reset and erase everything permanently so you’re ready for the Galaxy Note 7 recall.

Part 1. Backup Samsung Galaxy Note 7 to Computer before Exchanging it

Android Data Backup & Restore tool is a versatile software that can help you back up data from Galaxy Note 7 to computer, including contacts, text messages, photos, videos, call history, WhatsApp chats, apps, etc. You can also preview and selectively restore the data to your new Google Pixel/Pixel XL, Galaxy S7,S6, J7, A9, HuaWei P9/P8, Nexus 6/5, Oppo R9/R7, etc from backups at any time. Besides, it performs well in retrieving lost data on Samsung phone or from Android SD card.

Step 1.Free Download the Program on the Computer

First of all, you can free download and run the tool on your PC, select “Android Data Backup & Restore” option from More Tools.

backup data on Samsung Galaxy Note 7 before recall

Step 2.Connect Your Note 7 to PC

Connect your Galaxy Note 7 to PC via an USB cable. The tool will detect your Galaxy Note 7 automatically. Then click the “Backup” button and go on.

backup data on Samsung Galaxy Note 7 before recall

Step 3.Select Data to Backup

Contacts, messages, call history, calendar, gallery, audio, video, etc are supported to backup by the Android Data Backup & Restore tool. You can select the data you want to save.

Note: Backup app data requires your Note 7 device to be rooted.

backup data on Samsung Galaxy Note 7 before recall

Next, click the “Backup” button to start the backup process. The entire process will take no more than a few minutes depending on the data on your Galaxy Note 7.

backup data on Samsung Galaxy Note 7 before recall

Well done! you can click on “View the backup” on the lower left corner of the window to check the backup file.

backup data on Samsung Galaxy Note 7 before recall

Part 2. Restore All Backup Files to Samsung or other Android Phone

If you have got a new mobile to replace your recall phone – Note 7, such as Google Pixel, Pixel XL, Galaxy S7,S6, HuaWei P9/P8, Nexus 6/5, Oppo R9/R7 or other Android phone,you can restore all backup files stored on computer to new device, such as contacts, messages, photos, videos, Apps, call history, WhatsApp messages, etc, that you have make Note 7 backed up by use this Android Data Backup & Restore tool before.

Step 1.Connect Your New Android Phone to PC

If you want to restore data from a backup file, click on “Restore” and choose from the older backup file on your computer after running the program and connecting new device to PC.

restore to device from Note 7 backups

Step 2.Select Data to Restore

Next, select the data you want on the left and then click on “Restore” to start the restoring process.

restore to device from Note 7 backups

After that, the program will require authorization during the restore process. Allow authorization and then click “OK” to continue.

restore to device from Note 7 backups

Step 3.Restore Data to Your Phone from Backup

The whole process should last only a few minutes. Quickly, you will get a screen on “Restoring has been completed!”

restore to device from Note 7 backups

Part 3. Factory Reset Samsung Galaxy Note 7 before Returning it

Obviously, you must to factory reset your Note 7. This will erase everything on your device, and return it to the factory out of the box state the day you got it. Erasing everything on Samsung Galaxy Note 7 before returning it for recall, in order to protecting your private data never be stolen after recall, including contacts, sms, photos, videos, email and other personal data.

Step 1. Go to Settings on your Note 7.
Step 2. Tap on Backup and reset under Settings.
Step 3. Click Factory data reset from the list of options,then tap on “Reset Device”.


However, restoring to factory settings can not wipe your data completely,the deleted data can be recovered by Android Data Recovery in market. Don’t miss: How to Recover Data after Factory Reset Samsung Galaxy

Part 4. Permanently Erase Everything on Note 7 before Exchanging it for Recall

Android Data Eraser features in wiping existing and erased data and settings from Galaxy Note 7 permanently and completely,including photos, videos, call history, contacts, SMS, Apps and more.Moreover, the program can also help you clean up junk files to free up space and speed up your Google’s Pixel phones, Samsung S7/S7/S6/S5, HuaWei P9/P8, Nexus 6/5, Oppo R9/R7, etc.

Step 1.Launch the Android Data Eraser on Computer

You can install and run the program on your computer after clicking the download icon, then connect your Note 7 to PC via its USB cable. Once your device has been detected and recognized by the tool, you will see the below interface.

permanently erase everything on Galaxy Note 7

Step 2.Select “Erase All Data” Option

You can choose the “Erase All Data” mode from the main interface, and click on “Erase Now” button enter the erasing process.

permanently erase everything on Galaxy Note 7

Step 3.Begin to Erase Everything from Galaxy Note 7

Now the program will start erasing everything on your Note 7 permanently, including pictures, gallery, contacts, SMS, apps, videos and more. It will take a few minutes to finish the process.

permanently erase everything on Galaxy Note 7

Step 4.Factory Data Reset on Galaxy Note 7

If the process is complete, the program will ask you perform a Factory Data Reset task on your Galaxy Note 7 manually. I suggest you do so, please follow the instruction on the phone as below to wipe all system settings.

permanently erase everything on Galaxy Note 7

This will delete everything on Note 7 without restoring and ensure information, photos, contacts, and other things won’t fall into the wrong hands. Now the Note 7 is like new again and ready to be returned to Samsung or your carrier for the recall process. Samsung confirmed they will allow users to switch out their Galaxy Note 7 for a new one that doesn’t have a defective battery, or allow owners to get something like the Galaxy S7 or Galaxy S7 instead. Choose what’s right for you, get a new phone, and restore everything we backed up above.

Going iPhone 7?

The 4.7-inch iPhone 7 or the 5.5-inch iPhone 7 Plus is finally in your hands, and Samsung’s recall occurring just days before that, now might be a good time to jump from the Android ship. If you decide to switch from the Note 7 to iPhone 7/7 Plus, you can use Phone Transfer app to make the transition in one click.

Related Articles:

How to Retrieve Data after Factory Reset Android

How to Backup & Restore Samsung Phone Data

How to Transfer Data from Note 7 to iPhone 7

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